Terms of service

Wild Little Roses Management Satisfaction Guarantee
As a family owned and operated business we understand the importance of customer satisfaction, word of mouth and repeat business. To ensure 100% customer satisfaction, Wild Little Roses guarantee to use the freshest available seasonal blooms and quality product in all our bouquets and flower arrangements. And to deliver when we say we will deliver. To further assist in what we recognise is a highly personal purchase, our qualified team can also provide expert floral advice upon request, to ensure the most desired and appropriate end-product is delivered. Furthermore, all our flowers arrive with care instructions attached to help your floral purchase last longer.

If you are unhappy with your flowers after our simple care instructions have been followed, we urge you to contact us within 72 hours of receipt of flowers for a full replacement of your order. Please refer to 'Refunds & Returns' further below. It is our expectation to meet your expectation.